Smart Vending & Automated Retail
The retailers, vending operators as well as businesses in various
industries have been always seeking ways to increase
revenue stream, to enhance profitability, to optimize their operating costs, and to maximize their
return on investment (ROI) of their operations, retail outlets,
restaurants, vending machines as well as any other business and industrial
operations. They are also looking for solutions to minimize
missed revenue opportunities for their existing operation such as
not able to operate round-the-clock, insufficient stocks for sale,
unexpected machine breakdowns, etc. As in most businesses,
human-dependency is one of the trickiest problems ought to be solved and mitigated from time to time.
Besides, the retailers also demand improved efficiency and
lower cost of their operations amidst the challenges in the
current market situations.
Silkron® Smart Vending and Automated Retail platform, collectively known as Vendron platform, comprises of 4 pillar components:
- Vendron® software, a plugin-based cross-platform smart vending software at the machine-side
- Vendron® Cloud, a smart vending remote manageability cloud service
- Vendron® Platform API, for third-party integration and scalability on smart retail and automated retail platform
- Vendron® Go, mobile app for the smart retail experience at the consumer’s fingertips
- Vendron® Op, mobile app for the smart vending operation at the operator's fingertips on the move
It enables the smart vending machines, interactive self-service ordering kiosks and all other automated and unattended retail equipment to be empowered with and capable of the following smart vending features and
functionalities for the most of unattended retail experiences.
Video Analytics & Facial Recognition
With video analytics, the smart vending machine plays ads and promotes products based on the
viewer's demographics such as gender and age group. When customers approach the smart vending machine
or self-ordering payment kiosk, Vendron's video analytics function can also make
recommendations based on their demographics of gender and age groups, or what they just purchased,
for cross-selling purposes. At the end of the days, it has also collected large data that are mapped to the
anonymous genders, age groups, user emotions, and so on for other value-added analytics.
Digital Signage
The adoption of digital signage will generate a
new source of advertising income for vending
operators, leveraging on the high-traffic location
of the smart vending machines,
interactive self-service kiosks, and automated retail
equipment. Targeted ads can be displayed based
on the locations, sales history as well as the user's
demographics of the smart vending machines,
touch screen vending machines and food ordering kiosks.
Cash / Cashless / Mobile Payment / e-Wallet / Reward Points
Accepting both cash and cashless payment such
as debit/credit cards, mobile payment, e-Wallet,
internet payment, and so on will provide
convenience to the customers and indirectly
promote more sales, besides encouraging the
sales of higher value items. It also provides the
freedom of choice to the vending operators to
make use of the unattended payment gateways that are most
favorable in terms of transaction costs.
Multimedia and Contactless Interactivity
Multimedia interactivity with a large touch display
on touch screen vending machines will attract
more attention and will be very appealing to
potential customers of unattended retail, thus increase sales of the
products. Consumers with hygienic concerns can
also interact with the smart vending machines in
contactless and touchless ways.
Machine-agnostic & Hardware Independent
Vendron smart vending software platform is machine-agnostic, meaning that it can be used across all different
vending machines made by different manufacturers. This puts the freedom of choices onto the hands of
the vending operators and retailers to find the vending machines and retail automation that fit their desired requirements, budget,
quality expectation, products to sell, locations to deploy, and so on. It also allows them to manage all
different vending machines and unmanned retail on the same platform with a single login. This is crucial especially when the
operator would like to expand their business to achieve higher revenue growth to sell more different
types of products and to explore more different types of locations.
Remote Manageability & Telemetry
Over the internet, whether via the 3G, 4G or the fastest 5G network, Vendron Cloud provides the remote manageability and telemetry of the intelligent
vending machines and food ordering kiosks. Software updates and content management for
digital signage, interactive screen content, and themes can be accomplished remotely and securely for
any number of smart vending machines, touch screen vending machines, smart fridges, smart locker
cabinets, self-ordering payment kiosks and various types of retail automation. It allows the vending operators and retailers to remotely manage the large fleet of
their vending machines from anywhere, monitor the live sales and stock status, manage and update the product
pricing, photos, and details, upload and schedule the video signage content to play on the vending kiosks and
view the actual play logs, smart kitting and route planning for stock replenishment, various
comprehensive reporting and data analytics and so on.
Smart Vending & Automated Retail Ecosystem
Vendron smart vending & automated retail platform creates an ecosystem for the smart vending and unattended retail operating environment and connects each partner in the value chain. It enables the participation of various ecosystem partners in the operation, to interact with each other on the same platform. Vendron smart vending ecosystem builds value for all parties in a given market by engaging more consumers, simplifying operating processes, and enable unlimited scalability, flexibilities, and possibilities in
smart retail and automated retail environment. It also encapsulates the multiverse of functionalities to fulfill the needs of various perspectives. Through various different channels, the ecosystem partners from vending machine manufacturers, landlords (the owner of the locations where the vending machines are deployed), restock personnel, service team, retailers, advertisers to consumers interact, operate and access with different roles and access rights, to a multitude of diverse functionalities including various unattended payments and identifications, social media, interactive content, advertisement and all variety of existing and new functions in the future.
Smart vending technologies have been also deployed into various machines, use cases and applications to serve the needs of various industries:
What is Smart Vending Machine
Smart Vending Machine is vending machine that encapsulates the application and integration of emerging technology with the objectives to enhance the user experience and the effectiveness of the operation
[ Read More ]
What is driving Vending & Automated Retail?
Consumers nowadays do expect a certain level of convenience and efficiency during their shopping experiences. Retail with vending solutions do offer the key aspect to the customers which is appreciated in today’s busy and hectic world.
[ Read More ]
Silkron will be exhibiting in Venditalia 2024
Visit us at Fieramilano Rho, Hall 8-12, Milan Italy. Booth number D37 on 15th-18th May 2024
[ Read More ]
Vendron Operator Mobile App
Revolutionizing Vending Management: Vendron Op's Mobile App Puts Control at Your Fingertips
[ Read More ]
Fresh Flower Vending Machine
Fresh Flower Vending Machine (also for fresh fruits and fresh produces too)
[ Read More ]
Importance of Machine Agnostic in Smart Vending Software
Vendron® software with Machine Agnostic platform & Hardware-independent provides freedom for operators to choose their desired automated retail machines that fit their needs.
[ Read More ]
Stock management at any time and anywhere.
Stock management has never been so easy on smart vending machine operations. The Internet of Things allows operators to access every stock information at any time and anywhere!
[ Read More ]
Smart Vending Machine support Value Added Services
Smart Vending Machine now can also support value-added services such as bill payments, top-up or reload services.
[ Read More ]
Silkron Smart Vending ~ Vendron Devices
There are 4 main types of Vendron devices provided by Silkron, namely Vendron Box, Vendron Box Core 4C, Vendroid Box, and Vendroid All-in-One Screen.
[ Read More ]
Employee Point Payment with Mobile Application : Vendron GO
Using employee points to make purchases in workplace vending does not require employees to spend a single cent. It can be used as employee subsidization and welfare.
[ Read More ]
Simple UI with Multiple Purchase Cart Feature and Cashless Payment
Select, scan, grab and go. Have you thought about how simple the process can be to purchase a product from a vending machine?
[ Read More ]
Smart Vending Machine With Customer Automated Verification Solutions
Our partners Optimal Station and CAV presented Automated Verification solutions at The NAMA Show 2022 take place at McCormick Place, Chicago on 6 to 8 April 2022.
[ Read More ]
Silkron will be exhibiting in Venditalia 2022
Visit us at Fieramilanocity (Hall 3 - 4), booth number F09 at Pavilion 3 on 11th-14th May 2022.
[ Read More ]
Interactive Smart Vending : Vendron Sales User Interfaces (UI)
Vendron smart vending platform provides a variety of User Interfaces (UI) to meet different needs of clients from different retail businesses and industries.
[ Read More ]
Up To 29 Cashless Payment Brands Around The World Supported In Vending Machine
Vendron supports cashless payment from various countries which including Malaysia, China, United States, Singapore, Thailand, Indonesia, Switzerland, India, South America and more.
[ Read More ]
Scan, Grab and Go with Vendron GO app : A Mobile Vending Solution
Vendron Go is a mobile vending application that enables users to purchase items from Vendron powered vending machines without hands-on operating on the machine.
[ Read More ]
Vending Machines in Office, Factory and Workspace
Why do you need a vending machine in your workplace?
[ Read More ]